Chief Thomas Carter

Office of Police Chief

Additional Information

The mission of the Harrisburg Bureau of Police is to protect and serve the public with honor, integrity, and professionalism. We shall work in partnership with our citizens to keep Harrisburg a safe place in which to live, work, and play.

As a State Accredited PLEAC organization, Harrisburg officers take pride in responding quickly and efficiently to the needs and expectations of the public. The departmental goal is to safeguard the constitutional rights of all citizens, including those prosecuted for crimes, to reduce crime, arrest offenders, recover stolen property, maintain the public peace and ensure the safe use of the City’s roadways.

Police Department employees are held to the highest professional standards, both on and off duty. Police officers are dedicated to increasing the level of professionalism and ensuring that all citizens can feel safe in any neighborhood. A high priority is placed on seeing that students are safe traveling to and from, and while attending schools. Discrimination is not tolerated and criminals or those who prey on the innocent will know and realize the consequences of their actions.

The Police Division operates 24 hours a day and provides uniformed patrol, conducts criminal investigations, dispatches for both Harrisburg Bureau of Police and Fire, and provides Emergency 911 service for Harrisburg and surrounding communities. Homeland Security and the ever-changing 21st century world demands that law enforcement adapt and change to meet those needs. Harrisburg Bureau of Police constantly seeks new and better methods of protecting the community. .

Contact Us

10 North Second Street, Suite 401
Harrisburg, PA 17101-1678

Phone:  717.558.6900 (non-emergency) 24/7

Phone:  717.255.3040 (helpdesk) 9am-5pm weekdays


Frequently Asked Questions

How do I get a hold of an officer? I would like to reach/call an officer – what is her/his number?

Please call the non-emergency number 717.558.6900 and indicate that you would like to speak with Officer “Name” – if you have her/his badge number, then that would be very helpful.  Please indicate your name, your phone number, and what the call is in reference to.  Please understand that the officer you are looking for may not be on her/his shift at this very moment; and/or may be engaged in a public safety situation.  Your call will be relayed directly to the officer, and you can expect a returned call soon.

As a courtesy, feel free to email your question/concern to David Botero,  He can also relay your message to the officer, and may be able to assist you in the meantime

How do I file a police report/complaint form?

If it is an emergency, immediately call 911.  For non-emergency calls, please dial 717.558.6900 and tell the Dispatcher that you would like to file a police report in the City of Harrisburg.  Upon taking your information, a patrol officer will either call you or come to your location.  If, for example, you are making a complaint against a neighbor or resident, and do not wish to be visited by an officer – then we can arrange for an officer to meet with you at the Downtown Police Bureau (123 Walnut St.).

If you are filing a complaint against the police please click here, download the complaint form, fill it out, and submit to the Police Chief any time between 9am and 5pm Monday through Friday at City Hall 10 N 2nd St., Suite 211, Harrisburg, PA 17101.

How do I apply to become a police officer?

Please contact the Human Resources at 717.255.6475.

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august, 2017

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