Bureau of Communications

About Us

The Bureau of Communications is responsible for external and internal communications and marketing for the City of Harrisburg. The Communications Manager and the Communications Assistant respond to media requests, as well as those from city residents and the general public. During emergencies, the Communications Manager provides vital information on public safety, working with emergency management officials to keep the community informed.

The Bureau of Communications uses a variety of tools and platforms to communicate with the public, holding press conferences, issuing press releases, as well as posting information in social media such as Facebook, Twitter and Next Door, and on the city’s official website — www.harrisburgpa.gov.

The Bureau of Communications includes the following divisions:

The 311 Helpdesk system, which enables community services support to receive, forward, process, and respond to citizen service requests
WHBG-TV Channel 20, the government access station